Shipping & delivery.

We do our best to process and ship your order as quickly as possible. Below you can read what to expect from delivery.

Shipping your order

Products that are in stock are generally shipped within 7 days of receiving your order and, where applicable, your payment. We can often ship an order sooner.

For each product we try to indicate the current availability and expected delivery time as clearly as possible. If an ordered product is not directly available from stock, we will inform you as soon as possible about the expected delivery time.

Depending on size and weight, orders may be shipped via a parcel service or carrier.

Delivery in multiple shipments

Are you ordering several products or accessories with different delivery times? Then we may send your order in multiple shipments, so you don't have to wait unnecessarily long for available products.

When we ourselves decide to ship your order in multiple parts, we do not charge any extra shipping costs for this.

Delivery

Your order is shipped to the delivery address you provided when ordering.

As soon as your order has been shipped, you will where possible receive a shipping confirmation with Track & Trace information. Via the carrier you can then follow the current status of your shipment and, depending on the available delivery options, adjust your delivery preferences if needed.

Larger Rambler wagons may, due to their size, be delivered via a specialized carrier or transport service. When additional arrangements are needed for this, we will inform you.

Risk during transport

For orders by consumers, Rambler remains responsible for the product during transport. The risk passes to you as soon as you, or a third party designated by you, have received the order.

For business orders, different arrangements regarding transport, delivery and risk may apply when these have been agreed in advance in a quotation, order confirmation or agreement.

Undelivered or refused shipments

If an order cannot be delivered — for example because the address provided is incorrect or incomplete, the shipment is refused, or it is not collected after several delivery attempts — the carrier may return the order to us.

If you would like us to ship the order again afterwards, we may charge the actual costs of this new shipment, insofar as this situation can be attributed to you. Of course we will inform you about this before we ship the order again.

Therefore, when placing your order, always check carefully that the delivery address is complete and correct.

Questions about your delivery?

Do you have a question about the delivery time, shipping or status of your order? Then feel free to contact us. We are happy to help.

Email: contact@rambler.company
Phone: +31 (0)85 401 5738