Privacy Policy Rambler Restart B.V.

Last updated: September 2026

Rambler Restart B.V. attaches great importance to the protection of your personal data and your privacy. In this privacy statement we explain which personal data we collect, why we process this data, how we protect it and which rights you have.

Rambler Restart B.V., established at Vlotlaan 507, 2681 TW Monster, the Netherlands, is responsible for the processing of personal data as described in this privacy statement.

Contact details

Rambler Restart B.V.
Vlotlaan 507
2681 TW Monster
The Netherlands

Website: ramblerwagons.com
Email: contact@rambler.company

1. Security of personal data

Rambler Restart B.V. takes the protection of your personal data seriously and takes appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration.

Among other things, we use:

SSL/TLS security
Data sent via our website is transmitted over a secure internet connection. A secure connection is recognizable, among other things, by https in the address bar of your browser.

DKIM, SPF and DMARC
We use these internet standards to prevent, as far as possible, the misuse of our domain name for, among other things, phishing, spam and fraudulent emails.

Do you suspect that your personal data is not properly secured or that there is misuse? Then contact us at contact@rambler.company.

2. Which personal data do we process?

Rambler Restart B.V. processes personal data when you use our website, products or services and/or when you provide this data to us yourself.

Depending on your interaction with Rambler, we may process, among other things, the following data:

• first and last name;
• company or organization name;
• billing and delivery address;
• email address;
• telephone number;
• payment and transaction data;
• order and purchase history;
• account data;
• correspondence with Rambler;
• IP address;
• data about your activities on our website;
• internet browser and device type;
• cookie data and comparable technical data.

We only process personal data that is necessary or relevant for the relevant purposes.

3. Orders and agreements

When you place an order with us or enter into an agreement with us, we need certain personal data to carry out this order or agreement.

This may include, among other things, your name, company name, email address, telephone number, billing address, delivery address, order data and payment data.

We use this data, among other things, for:

• processing and confirming your order;
• processing payments;
• shipping and delivering products;
• communication about your order;
• invoicing and administration;
• customer service;
• returns;
• warranty and after-sales service;
• complying with legal and tax obligations.

The legal basis for this is usually the performance of an agreement or taking steps prior to concluding an agreement.

For the execution of orders, we may share necessary personal data with parties involved in storage, fulfillment, transport, payment or other parts of the order process.

For storage and fulfillment, Rambler Restart B.V. uses, among others, Fulfillment Station in Breda and Green Logistics B.V. in Groningen. Only the data necessary to correctly process and deliver an order is shared with these parties.

4. Account

When our website offers the possibility to create a personal or business account, we may store, among other things, your name, contact details, address details, account data and order history.

This means you do not have to re-enter certain data for a next order and, if this functionality is available, you can consult previous orders.

Passwords are not stored by us in readable form.

5. Contact and customer service

When you contact us by email, telephone, a contact form or another communication channel, we may store the personal data you provide and the content of the correspondence.

We use this data to answer your question, provide service, prepare quotations, handle complaints and improve our services.

6. Special and sensitive personal data

Our website and services are not intended to collect special categories of personal data, unless this is necessary and a valid legal basis exists for it.

Moreover, our website does not intend to collect personal data from children under 16 years of age without the consent of a parent or legal representative.

We cannot always check whether a website visitor is older than 16. We therefore advise parents and caregivers to be involved in the online activities of their children.

Are you convinced that we have collected personal data of a minor without the required consent? Then contact us at contact@rambler.company. We will investigate the request and delete the relevant data where there is reason to do so.

7. Purposes and legal bases of processing

Rambler Restart B.V. only processes personal data when a valid legal basis exists for it.

Depending on the processing, this may be:

Performance of an agreement
The processing is necessary to perform an agreement with you or to take steps at your request before an agreement is concluded.

Legal obligation
We must process and retain some data to comply with legal obligations, for example for our financial and tax administration.

Legitimate interest
We may process personal data when this is necessary for a legitimate business interest, for example for customer service, fraud prevention, security, improvement of our services and certain forms of marketing. In doing so, we weigh our interest against your privacy interest.

Consent
For certain processing we ask for your consent in advance. This may apply, for example, to certain marketing activities and the placing of non-essential cookies. You can always withdraw consent given.

8. Services, payment and delivery

To carry out orders, payments and deliveries, we process personal data in our administrative, commercial and logistical systems.

When necessary, data is shared between our webshop, payment providers, administrative systems, fulfillment partners and carriers.

We limit the exchange of personal data as much as possible to the data that is necessary for the relevant purpose.

9. Marketing and commercial communication

Rambler Restart B.V. may use personal data to inform you about our products, accessories, services, promotions and other relevant developments.

Where legally required, we ask for consent in advance. In situations where we may send commercial communication on the basis of an existing customer relationship or another applicable legal framework, we comply with the applicable conditions.

You can always unsubscribe from commercial emails via the unsubscribe option in the relevant email or by contacting us at contact@rambler.company.

10. Newsletter

When you subscribe to our newsletter, we use your email address and any other data you provide to send the newsletter.

We may use a confirmation procedure whereby you confirm your subscription by email.

Every newsletter contains an option to unsubscribe. After unsubscribing we will no longer use your data for this newsletter, unless another valid basis exists to retain certain data.

11. Market research and customer satisfaction

Rambler Restart B.V. may invite customers or other contacts to participate in customer satisfaction or market research.

The results may be used to improve our products, services and website. Where possible we process research results anonymously or in aggregated form.

When personal data is collected as part of research, we inform you about the purpose for which it is used.

12. Social media

Rambler Restart B.V. may be active on social media platforms and use social media platform functionalities on its website.

When you use such functionalities, the relevant social media platforms may process personal data about you. Which data they process and for which purposes is partly determined by the privacy policy and settings of the relevant platform.

We do not always have full control over the data processing by external social media platforms. We therefore advise you to also consult the privacy settings and privacy statements of the relevant platforms.

13. Automated decision-making

Rambler Restart B.V. does not take decisions with significant consequences for individuals solely on the basis of automated processing without meaningful human intervention, unless this is legally permitted and appropriate safeguards have been taken.

14. Sharing personal data with third parties

Rambler Restart B.V. does not sell your personal data to third parties.

We only share personal data when this is necessary for our services, for the performance of an agreement, on the basis of a legitimate interest, with your consent or when we are legally obliged to do so.

Depending on the services, data may be shared with, among others:

• fulfillment and warehouse partners;
• carriers and logistics service providers;
• payment providers;
• hosting and IT service providers;
• webshop and software suppliers;
• accounting and administrative service providers;
• marketing and email service providers;
• professional advisers;
• government authorities when we are legally obliged to provide data.

When an external party processes personal data on our behalf, we make agreements where necessary about privacy, security and confidentiality, for example by means of a data processing agreement.

15. Transfer outside the European Economic Area

Some of our service providers or software systems may process personal data outside the European Economic Area (EEA).

When personal data is processed outside the EEA, we provide appropriate safeguards where necessary in accordance with the applicable privacy legislation, for example on the basis of an adequacy decision of the European Commission or by using approved standard contractual clauses.

16. Retention periods

Rambler Restart B.V. does not retain personal data longer than necessary for the purpose for which it was collected, unless we are legally obliged to retain the data longer.

The exact retention period may differ per category of personal data.

We retain administrative and financial data for the legally prescribed retention periods. Data processed solely on the basis of consent is deleted when consent is withdrawn, unless another legal basis exists to retain this data.

17. Cookies and comparable techniques

A cookie is a small text file that can be stored on your computer, tablet, smartphone or other device when you visit a website.

Rambler Restart B.V. may use various types of cookies and comparable techniques, including:

Functional cookies
These are necessary for the website and webshop to function properly. They can be used, for example, for the shopping cart, language settings or other preferences.

Analytical cookies
These help us gain insight into the use and functioning of our website, so we can improve the website.

Marketing and tracking cookies
These can be used to analyze browsing behavior and better tailor advertisements and other commercial communication to interests.

For cookies that require consent by law, we obtain this consent before the relevant cookies are placed.

More information about the specific cookies and technologies used on our website may be included in our cookie statement and/or cookie settings.

18. Deleting or disabling cookies

You can delete or block cookies via your browser settings. Please note that certain parts of our website or webshop may function less well when you disable certain cookies.

When our website offers a cookie preference center, you can adjust your preferences for non-essential cookies there or withdraw your previously given consent.

19. Your privacy rights

Under the applicable privacy legislation you have various rights with regard to your personal data.

You can, among other things, request us to:

• access your personal data;
• correct incorrect or incomplete personal data;
• delete your personal data;
• restrict the processing;
• transfer your personal data;
• object to certain processing;
• withdraw previously given consent.

Withdrawing consent does not affect the lawfulness of the processing that took place before the withdrawal of consent.

You can submit a request via:

contact@rambler.company

We may ask you to provide additional information when this is necessary to establish your identity. In doing so, we do not ask for more personal data than is reasonably necessary.

In principle we respond to your request within one month. When a request is complex or when we receive many requests, this period may be extended in accordance with the GDPR. We will inform you about this.

20. Submitting a complaint

Do you have a complaint about the way we handle your personal data? Then preferably contact us first at contact@rambler.company, so we can investigate your complaint.

You also have the right to submit a complaint to the competent supervisory authority. In the Netherlands this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

21. Changes to this privacy statement

Rambler Restart B.V. may amend this privacy statement from time to time, for example when our services, website, systems or legal obligations change.

The most current version is published on ramblerwagons.com. We advise you to consult this privacy statement regularly.

In the event of important changes we may inform you additionally where appropriate.

22. Contact

Do you have questions about this privacy statement, the processing of your personal data or would you like to exercise your privacy rights? Then contact us:

Rambler Restart B.V.
Vlotlaan 507
2681 TW Monster
The Netherlands

Email: contact@rambler.company
Website: ramblerwagons.com